Posted: February 20, 2019 7:03 pm
No refunds are given for unused tickets. áTickets are only valid for the date, time, and type of sail indicated on them. áIf you need to decrease the amount of people in your party, please contact us at 814.452.2744 ext. 212 or at firstname.lastname@example.org (please include your booking #, name, phone number, and the specifics of the alteration to your party). áWe do not offer rebooking services at the time of ticket cancellation, but we will issue you a credit in the form of an electronic gift card. You can use the gift card to book another sail on either Niagara or Lettie G. Howard for a date and time that works for you. The following policy also applies for these gift cards: áAll gift card sales are final. Gift cards are only redeemable for sails. Gift cards are not redeemable for cash. The price of sails may change from season to season and according to the port a ship is operating in, with or without notice. áBuyers will be required to pay any balance remaining after gift card(s) are redeemed. Once purchased, tickets purchased using gift card(s) are non-transferable between vessels.